Frequently Asked Questions

1.who are we?

We are based in Guangdong, China, start from 2014,sell to North America(30.00%),Western Europe(18.00%),Southeast Asia(15.00%),Domestic Market(10.00%),Africa(5.00%),Mid East(5.00%),Eastern Asia(4.00%),South America(4.00%),Southern Europe(3.00%),Eastern Europe(3.00%),Northern Europe(2.00%),Oceania(1.00%),South Asia(0.00%),Central America(0.00%). There are total about 11-50 people in our office.

2. Is there any discount?

more quantity, more discount.Our Services 24 Hours Timely and Professional Service.

3. What's a warranty?

One-year warranty, long-term cooperation can extend.

4. How can we guarantee quality?
Always a pre-production sample before mass production; Always final Inspection before shipment;
5. What can you buy from us?

3D Hologram Fan, Digital Signage Display, Advertising Player, Interactive Whiteboard, LCD Video Wall

6. Why should you buy from us not from other suppliers?

We are a professional hologram fan manufacturer with the strict testing process and strong technical support, we are one of the pioneers in China for hologram fan. With a wide range from 9cm to 180cm(more sizes under developing)

7. what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,CIP,FCA,CPT,DDU,Express Delivery; Accepted Payment Currency:USD,EUR,CAD,AUD,HKD,GBP,CNY; Accepted Payment Type: T/T,L/C,Credit Card,PayPal,Western Union; Language Spoken:English,Chinese
1. What is the name of the software to create a 3D video?

AE, MAYA, 3D Maker, 3D Max are the professional software to create a 3D video.

2. How does the Hologram Fan work in daylight? Is it bright enough in a sunny room?

Yes, the hologram fan is bright enough, so that it can work in a sunny room in daylight.

3. Does it come with a wall mount?

Yes, it comes with a wall mount bracket, the floor standing bracket is optional.

4. Is there a way to combine 2 fans to get a larger image?

Yes, it can be synchronized by 2 fans, 3 fans, 4 fans… many fans to combine to a larger and larger image.

5. Can a hologram fan play sound?

Yes, it has built-in Bluetooth audio modules, which can play sound when connected to a Bluetooth speaker.

6. Do you offer the whiteboard software for interactive board?

Yes, we offer the smart whiteboard software for interactive board (Android system).

7. Which models are suitable for me?

If you want to put it on the table or cabinet, no power supply cable, pls choose 30cm (rechargeable)
If you want to test the 3D effect by a low cost with a simple operation, pls choose the standalone version 42cm
If you like to use wifi(app) to control the fan by a low cost, pls choose the wifi version 42cm
If you want to use the fan to advertise in your own shop with the most cost-effective, pls choose 50cm.
If you are engineers or integrators, you want to install a larger image 3D video wall, pls choose 65cm.
If you are designers very care about the resolution, pls choose the highest resolution(1920*1080p) 75cm.
If you want to use it to do brand advertising, show a high-end image, pls choose the largest size 100cm.

1. How can I pay for you?
1. How can I pay for you? You can pay us by T/T, credit card, Western Union, PayPal, Alibaba Trade Assurance; L/C is acceptable too.
2. What's your warranty policy?

Our warranty time is 1 year, can extend with few cost.

3. How to resolve the problems afterI buy from you?

We have the professional sales and technique team to support you, most important, our engineer could do youfavor online or onsite. You will find us when you need.

1: Do you offer bulk discounts?

 Yes, we provide discounts for bulk orders. Please contact our sales team for moreinformation on bulk pricing.

2. Can you help with the installation of the LCD display?

While we do not offer on-site installation services, we provide detailed installation guides and technical support to assist you with the process.

3: Do you offer repair services?

Yes, we offer repair services for our LCD displays. Please contact our support team for more details and to request a repair service.

We are qualified for services

The Company follows a customer-oriented, service-driven approach, pursuing development through quality, credibility, and service.

Need help? Contact Us

[86+18520887883 ] or [email: bellahong199937@gmail.com ]